Last updated: September 2, 2024
AssisMonter ("we," "our," or "us") is a technology platform company that provides personal assistance services with companionship. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our technology platform to connect with professional, verified personal assistants who provide assistance and companionship services.
We use the information we collect to:
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We may share your information with your explicit consent.
We share information with service providers who assist in operating our services, including:
We may disclose information to comply with legal obligations or protect rights.
In connection with a business transfer or merger, your information may be transferred.
We may share information to prevent fraud or ensure safety.
Our services may require access to your location to provide assistance services. We only collect location information when you actively use our services and with your explicit consent. You can control location permissions through your device settings.
The platform connects you with independent contractor assistants who provide assistance and companionship services. These assistants are not employees of AssisMonter and operate their own businesses. While we require assistants to comply with platform standards, they are responsible for their own privacy practices and data handling during service provision.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
You have certain rights regarding your personal information:
You can access and update your account information through the app settings.
You can opt out of marketing communications through the app settings.
You can request deletion of your account by contacting us.
You can control location sharing permissions through your device settings.
You can request a copy of your data by contacting us.
Our services may integrate with third-party services (payment processors, maps, analytics). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@assismonter.com
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about these rights.
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Please contact us for more information about these rights.