Why AssisMonter Is Preventive Health, Not Medical Care

Our Commitment to Transparency: We believe in being completely honest about what we are and what we're not. AssisMonter is a technology platform that connects customers with verified Personal Assistants who provide preventive health services through social support and companionship. Personal Assistants are independent contractors, not employees of AssisMonter. We do not provide medical care, and we want to be clear about this distinction.

The Critical Distinction

There is an important difference between medical care and preventive health services. Understanding this distinction is essential to understanding what services are available through the AssisMonter platform.

Medical Care	Preventive Health (AssisMonter)
Diagnosis and treatment of illness	Prevention through social support
Medication administration	Medication pickup assistance
Medical procedures and interventions	Transportation to preventive care appointments
Nursing and clinical care	Companionship and social connection
Regulated healthcare service	Social Determinants of Health intervention
Hands-on personal care	Light assistance and companionship

What Services Are Available Through Our Platform: Addressing Social Determinants of Health

AssisMonter is a technology platform that connects customers with verified Personal Assistants who operate in the preventive health space by addressing Social Determinants of Health, specifically social isolation and access to services. Research indicates that social determinants play a significant role in health outcomes.

Services Available Through Our Platform Focus On:

Companionship to combat social isolation
Transportation assistance to preventive care appointments
Light assistance with daily activities (carrying bags, opening doors)
Support for maintaining independence and community engagement
Help accessing essential services (pharmacy pickups, grocery shopping)

Services NOT Available Through Our Platform:

Diagnosis, treatment, or prescription for medical conditions
Medication administration or medical treatments
Hands-on personal care (bathing, dressing, toileting)
Wheelchair assistance or physical mobility assistance
Medical equipment operation or device management
Medical transportation for mobility-impaired patients

How Companion Care Services Help Prevent Hospitalizations

Companion care services available through our platform help prevent medical crises by keeping seniors socially connected, ensuring they attend preventive care appointments, and facilitating medication adherence through pharmacy pickup assistance. Personal Assistants do not treat illness. They help prevent it by addressing root causes of avoidable hospitalizations.

Evidence from Peer-Reviewed Research:

Research from peer-reviewed medical journals and health organizations demonstrates that social support interventions can help reduce hospital readmissions, emergency department visits, and missed medical appointments. Transportation assistance has been shown to improve access to preventive care appointments.

Source: National Institutes of Health (NIH) | National Council on Aging (NCOA)

Preventive Care Access

One of the primary functions of companion care services available through our platform is increasing preventive care utilization. Transportation barriers are a significant reason seniors miss preventive care appointments. By connecting customers with Personal Assistants who provide companionship and transportation, we help customers access preventive care screenings.

Impact on Preventive Care:

Research indicates that transportation assistance and social support can help increase participation in preventive care services including cancer screenings, diabetic eye exams, and vaccinations.

Source: National Institutes of Health (NIH)

Research on Social Support Services

Research indicates that companion care and social support services can contribute to healthcare cost reduction and improved health outcomes.

Financial Impact:

Research from peer-reviewed studies indicates that social support interventions can contribute to healthcare cost reduction and provide positive return on investment. Avoiding hospital readmissions and emergency department visits can result in significant cost savings.

Source: Commonwealth Fund

Quality Metrics:

Social support services can align with CMS quality metrics and may contribute to improved member satisfaction and retention.

Source: Centers for Medicare & Medicaid Services (CMS)

Industry Context

Companion care and social support services are increasingly recognized in value-based care:

Many Medicare Advantage plans now offer Social Determinants of Health benefits
Companion care and transportation services are increasingly included in health plans
Many states allow Medicaid funding for non-medical social support services
Plans with SDOH benefits may have improved quality metrics

Source: Kaiser Family Foundation | Centers for Medicare & Medicaid Services (CMS)

Not Medical Transportation

Some people ask if we are a Non-Emergency Medical Transportation (NEMT) provider. We are not. NEMT services transport mobility-impaired patients who cannot access medical care any other way, often requiring specialized medical vehicles and equipment.

Customers who use our platform are independent individuals who can walk, drive, or use standard transportation. They choose companion care services because social isolation prevents them from attending appointments. Personal Assistants address the behavioral health barrier (isolation), not the mobility barrier. This is preventive health, not medical transportation.

Not Home Health or Caregiving

We are also not a home health agency or caregiving service. Home health agencies provide hands-on personal care (bathing, dressing, toileting) and medical services (wound care, medication administration). Customers who use our platform are independent and can perform these activities themselves. Personal Assistants provide companionship and light assistance to prevent social isolation, which research has shown to be a significant health risk factor.

Source: National Academies of Sciences, Engineering, and Medicine

Our Position on Preventive Health

AssisMonter is a technology platform that operates in the preventive health space, connecting customers with Personal Assistants who address Social Determinants of Health through companionship and light assistance. Companion care services help prevent the need for medical care by keeping seniors socially connected and ensuring they attend preventive care appointments.

Research from peer-reviewed medical journals demonstrates that companion care and social support can contribute to healthcare cost reduction, reduced hospital readmissions, and fewer emergency department visits.

Social isolation is recognized as a significant factor affecting healthcare costs. Our platform helps address that root cause by connecting customers with Personal Assistants who provide evidence-based preventive health interventions.

Source: Centers for Medicare & Medicaid Services (CMS)

The Future of Healthcare

The healthcare industry is shifting toward value-based care and preventive health. We are not disrupting medical care. Our platform enables value-based care by connecting customers with Personal Assistants who address social determinant factors that significantly impact health outcomes.

Research indicates that companion care and social support services can contribute to healthcare cost reduction and improved health outcomes. We are transparent about our role in preventive health services.

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Questions or Concerns

We welcome questions about our services, our positioning as preventive health, and the distinction between what we do and medical care. Transparency is core to our mission.